Simply post back to us with a completed returns form including a description of why the item didn't work for you and whether you would like an exchange or refund. We will process your return within 48 hours.

We accept Visa, Mastercard, American Express, PayPal and Direct Deposit. See www.bravalingerie.com.au.

We know discretion is important to you, so there is no reference to bras written on your package. Plain packaging is used with the name ‘Brava’ along with our address.

The Brava store is located in Melbourne or you can purchase on-line from us at www.bravalingerie.com.au. We buy from the suppliers of our brands just like any other store. We have worked hard to source good quality bras suited to the fuller cup, so many of our brands are from overseas and you will find most are not available in mainstream stores in Australia. We do not have lists of other stores who carry the same brands.

Unlike so many other lingerie websites, we actually have a physical store and we fit bras on many different body types on a daily basis. We try to offer 'Fitters Comments' on each style to assist you in selecting the right bra for your body type. Whenever you call us, you can speak with a well trained fitter who knows the ins and outs of every style on our website. You can see what we have in stock in real-time. Our website is an extension of our store where staff are not paid incentives, they are not sales people, they are fitters. We are all in this business because we love helping women to feel good. Our staff are wonderful, warm and here to help you.